At , your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make things right.
You may request a return or refund within 7 days of receiving your parcel.
Items must be unused, unwashed, and in their original packaging with all tags intact.
Products marked as non-returnable (e.g., hygiene items, opened baby food, or customized goods) are not eligible for return.
Contact our support team via WhatsApp or email within 7 days of delivery.
Share your order number, reason for return, and photos (if applicable).
Our team will guide you through the return process and provide the return address.
Once we receive and inspect the returned item, your refund will be processed within 5β7 business days.
Refunds are issued via the original payment method or as store credit, based on your preference.
Shipping charges are non-refundable, unless the item was damaged or incorrect.
We reserve the right to reject returns that:
Are requested after the 7-day window.
Show signs of use or damage not caused during delivery.
Are missing original packaging or tags.
Prefer an exchange instead? Let us know! Weβll help you find the right replacement product, subject to availability.